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Help with Pono?

Can anyone help me get my Pono to load music onto the SD card? I've written to the Pono Help folks 4 times now and the problem still isn't solved (they seem pretty clueless). Maybe I just don't understand how to do this. The tutorial video seems to imply that when loading music, I can drag files to the SD card, but the SD card isn't showing up near the place on the lower left of the screen where I drag and drop files to the Pono itself, which has worked find.

FWIW, I'm pretty impressed with this thing otherwise. Sounds a lot better than my old iPod or newer iPhone. I'm really surprise so many people haven been negative about this thing. Although I definitely think their communication with customers and instructions for how to get the most out of it need to be improved.
128x128tpy
raymonda
855 posts
 
Is your SD card real or a bootleg? If you bought it off ebay at a rock bottom price chances are it is a bootleg SD micro card and basically good for nothing. If you bought it at your local computer or electronics store it should be fine.
ozzy's avatar
ozzy
7,447 posts
 
Question:
If I don't own a Pono, is it still possible to download some of the High Rez Neil Young selections from the Pono site?
I tried it, but it seemed to be looking for my Pono player.
tpy's avatar
tpy OP
68 posts
 
Thanks to all for your suggestions. I was able to make it work by transferring from my music NAS to the pono disk without using the pono softward, as Cerrot suggested. Now all is fine.

Ozzy, buying music from the Pono site doesn't require a pono player. You can buy just as from any site, but you do need to install the Pono software to download the music -- and then transfer to whatever folders you use for your music library. It's pretty intuitive, even I was able to figure it out. There may be other ways to download, but I'm pretty sure you need the Pono software, which if free.

fwiw, Neil's high rez albums are consistently very good, nice improvements over CD.
zd542
5,339 posts
 
"04-21-15: Tpy
Thanks to all for your suggestions. I was able to make it work by transferring from my music NAS to the pono disk without using the pono softward, as Cerrot suggested. Now all is fine."

Good job Cerrot. You see, its not always necessary to chop everything up into little pieces. Other solutions do exist.
cerrot's avatar
cerrot
1,700 posts
 
If you really want to hear what the Pono can do...shot gun it (balanced mode).
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