Well, I have bought a brand new ayre product and it arrived not working. When I called the dealer about it and told him the component would not even come on after being plugged in the wall and turned on with the power button. The dealer would not even believe me. In his mind ayre could do no wrong and that was the way it was when I called the company, they didn't believe it either. He told me that there must be no power in the wall outlet, unbelievable, and it gets worse, but I just don't feel like writing about this incident all over again. Other ayre units I bought used in the past always kept breaking down, terrible customer service when the company was called. I opened every ayre unit I've owned and there was three, looked inside, hardly anything in the box, unit was almost empty, low grade parts inside, and every unit seemed to play louder than similar other brands. For crying out loud has anybody ever actually looked inside a ayre unit ??? There's nothing much inside, the box is practically empty and low grade parts. Expensive prices, very little circuitry in the box, a good setting inside to make the unit play louder than most ( most people take louder sounding units to sound better but most audiophiles know this is not true ) this all will equal high profits for the company. I'm glad all your ayre products worked great for you and you had good support from the dealer and company, but please remember, just because you had good luck doesn't mean everybody will, and just because you think ayre is great doesn't mean everybody will. You can't seriously think ayre is perfect and everything they make doesn't or never breaks. I've had back luck with the company, the dealer, and the products, so I'm just stating my opinion. You've had good luck, well good for you. Me, I still think, no I know ayre makes JUNK and I would not waste my time looking at any of their stuff as there is so much better out there.
You have to understand that anyone who had bad luck with any company, the companies dealer, and the companies products is not going to brag about them.