TT set up question

Sounds like end of side distortion to me. Did it sound like a coarse fuzziness during load passages, or more like the tics and pops of dust on the LP ?

This si known as "inner groove distortion" and is an indication of a cartridge alignment problem. Some cartridges are more susceptable than others. Carefully check alignment and anti-skate settings.

Hello. have him recalibrate as noted by Kentamcolin. However, I have also experienced surface noise when playing new records even after calibration. Some new pressings are susceptible to noise due to the cutting process and residue/contaminents which is left behind in the grooves. Have him thouroughly clean the playing surface which is recommended with all records, new or used.

Happy :D Happy :D Tunes!!