SCHEU Premier substitution


I tried twice to get in touch with Scheu for a new armboard.
No success and not nice.

I am planning to sell it and go for a more serious brand.
Which brand/models will be an overall improvement?
I am looking for a relaxed and lifelike sound.
Thanks so much

PS: Thinking about basis or amazon or dps for istance.
ad010685
I can understand your frustration, Ad010685. But, don't give up so quickly, the performance of the table is incredible. Really on par with the other tables you are considering at a far lower price. I have two Premier mkII's (one w/ 50mm & 80mm platter) and also the Scheu Tacco tonearm.

Check the post on AA from Marco of Soundscape HiFi (also Scheu dealer), Scheu has been busy introducing a brand new turntable. Here's the photos and news from the Frankfurt Analog Show that just happened.

Marco has also offered to help contact the company on your behalf. Somewhere between Tom at Hudson and/or Marco, they should be able to get your armboard to you quickly.

It may just be bad luck that you tried to contact them at this time. I have always had prompt and curteous responses to any of my inquiries, so you experience seems to be a little out of character for the company.
I don´t think there is any reason to loose trust in Scheu and its products - just the opposite.
Problems such as unanswered e-mails may arrive in small companies whose founder dies - Thomas Scheu died 18 months ago. However, his widow, Ulla Scheu, not only continues to run the company, but to develop it further. ad010685, you should just try and contact Ulla Scheu personally under ulla@scheu-analog.de
It indeed takes her some time to answer sometimes, as she is quite busy: Two weeks ago, she presented a new design of a player which will be positioned above the Premier. First photos have been published on the site of scheu´s Singapore distributor http://www.soundscapehifi.com/
see "Scheu/Eurolab".
Until Scheu´s own site is translated into English, Soundscape´s site is the best for info on Scheu.
Judging from first reactions from German vinyl-junkis on www.analog-forum.de, this is another player who would have to pay for much more if it came from traditional companies. I, too, have a Premier MkII with a Taccco-arm - I have yet to find anything that comes even close for the money.
After the first mail filling their web format (2 weeks ago, no reply), I even tried to contact Mrs.Ulla directly at her mail, but no answer yet.
Maybe I am too hard but I think that anyone being serious about business should put their customer on top of the bill giving priority even when it means replying to mails overnight.

I am actually getting help from Marco, hope to solve the issue via him.
Darkmoebius,two things.Firstly,thanks for the great links.Really fun stuff,to scope out.
Secondly,and I've meant to tell you this for some time,you have the "greatest screen name" I've ever seen!"Sirspeedy" pales in comparison!!

Best!
Hi Sirspeedy,

Scheu got a real visual winner on their hands with the new table. I cannot wait to hear the sonic benefits of this design (if any). It is interesting that they are moving away from the one of the primary design criterion of the late Thoms Scheu (and subsequent Teres, Galibier, Red Point, etc. crew) regarding minimal plinth surface area. Hmmm, one has to wonder if marketing appeal is taking precedence.

As to the "Darkmoebius" moniker, 5-6 years ago I originally wanted "Dr. Moebius", but that was already taken. So, this variation was the first thing that poped to mind. It i a mixture of homge to the movie "Forbidden Planet", the Moebius Strip, MC Escher, the futurist/fantasy comic book artist Moebius all mixed together.

I'm kinda a SciFi geek.