Johnny, make sure the VTA screws at the base of the tonearm are tightened. They probably were not and by grabbing the tonearm, you could have lifted the base without knowing it.
Lower the cartride on the record, look at the arm from the side and see if the arm is more or less parallel to the record surface. If there is a considerable angle(tail up), make it more or less parallel. Otherwise if it looks fine, don't touch VTA.
ANyway, does the platform move up and down when you use the arm lift?
Lower the cartride on the record, look at the arm from the side and see if the arm is more or less parallel to the record surface. If there is a considerable angle(tail up), make it more or less parallel. Otherwise if it looks fine, don't touch VTA.
ANyway, does the platform move up and down when you use the arm lift?