Weird issue with my VPI... please help


I have a VPI Scoutmaster with a Shelter 501 MKII cartridge.

This is fairly new, so cartridge has maybe 40 hours on it.

Imagine a graphic EQ where you pushed the lowest band up full... and did the same to one other band in the upper midrange... and that's what it sounds like.

I thought it was something else in the playback chain, but I've isolated it to the turntable (switched phono stages to be sure). Other sources play fine so it's not the preamp or speakers etc.

Any ideas? I don't know if it's always been like this because when I first got the turntable I had some serious speaker issues where I couldn't hear the difference between any electronics (had a very muddy sound). Now that I have that cleared up (CDs sound great) I can hear the difference between different preamps etc... so I finally sit down to hear what my new vinyl collection actually sounds like... only to find out I have a problem of sorts.

The cartridge was setup by Elusivedisc.com where I bought the turntable.

Any help much appreciated!
madfloyd
Thanks for all your help.

I am using an Aesthetix Rhea. I forget what gain I am using, but I did read up in both the Shelter and Rhea manuals to determine which gain. Reading up on the Rhea, I tried different loads to see if it would help, but it didn't.

I tried my first turntable (Rega P3-24) and it sounded pretty darn normal, so I'm pretty sure it's the Shelter. It almost sounds like the phase is shifting, like it's not playing one channel consistently. Just happened to play Dream On by Aerosmith and a guitar lick that I know very well that is localized to one channel wasn't even audible. It truly sounds, well, wrong.

I know nothing about turn table setup. Was trying to purchase Michael Fremer's DVD from AcousticSounds for a while now, but it's been backordered. Can anybody point me in the right direction to learn about setup? Where would I buy this Mintlp BestTractor tool?
I heard the 501 on a VPI aries and it sounded fine. I personally have an VPI 10.5 i arm and a shelter 7000 and a rhea and its magical (set up by me using Harry's instructions). My thoughts- read and use Harry's instructions especially focus on the VTA. The shelter is a fine match for the tone arm. Setting up a tone arm and then shipping it is useless in my opinion. Tone arms are extremely sensitive and moving the table around even in the car will screw up the set up. Fremer's DVD is excellent but Harry's instructions work just fine.
"........It almost sounds like the phase is shifting, like it's not playing one channel consistently. Just happened to play Dream On by Aerosmith and a guitar lick that I know very well that is localized to one channel wasn't even audible. It truly sounds, well, wrong."

I'd check the connections at the cartridge. Sounds like it may be wired out of phase......

Is the Rhea phase inverting? Some phono pre's are. If so, you need to connect the cart out of phase to compensate for this.
First, I wouldn't play any more vinyl until you're confident the alignment is proper. You stand to irreparably damage the records.

Second, I've found that Benz and Dynavector cartridges perform better than Shelters in VPI arms.

YMMV.
I would also suspect and look at tweaking the VTA. Does your arm allow for easy consistent adjustments there? The Shelter is a hell of a cartridge and should be fantastic if it's VTA is adjusted correctly and this can be done by ear.