Readers, I can onlt relate my experience with the MC1235 has been nothing short of every quality I want for a handheld record steam unit. The continous water re-fill , meaning you can refill without unpluging or cooling, the variable steam control (hi & Lo) provides options never before available for LP cleaning. Even the nozzels machined in brass surrounded by heatproof plastic give you three options all providing pinpoint accuracy & control. The unit works differently than the traditional water boilers currently available. The MC 1235 does not bring to boil the water in its holding tank(10oz.) . The water release trigger on the handel releases , injects a small precise shot of water into a micro-steaming tank that instantly creates a bloom of steam released 1-3 seconds later , lasting 3 seconds. The MC1235 does what water boilers can not, that is creating controlled measures of steam you control in intensity with a flip of a switch. For someone who fails to appreciate that process they could misunderstand that the trigger does not release steam as traditional water boilers . And lastly, the MC 1235 appears safer making steam only on demand.
As for quality control mine operated as advertised out of the box. I have contacted Top Innovations in the past . They always responded within a day & were helpful. As for Tvads post, It appears that the MC 1235 was either defective or failed to meet the requirements of some buyers.Such is life. The best to all.
Ho72, thank you.