Contacting Classic Records / themusic.com


Can anyone help me out. I recently purchased 2 copies of Pete Townshend's Who Came First Classic Records 200g version from themusic.com. When they arrived both were flawed with what looks like marks on the stampers. I have sent two emails to them in order to return the albums for exchange and they have not responded. I have not be able to find a phone number for them either. They are a sister company to Classic Records. I recently sent them an email explaining my problem and have no heard from them either. Again I have not been able to find a phone number.

I found a forum discussing the problems Classic Records has had with the 200g series. I am wondering if they are trying to avoid responding because of it.

Does anyone have any suggestions of how to get in direct contact with them?

Thanks
maxsound2000
follow davt's advice. most labels are not set up to exchange product. their distributers and retailers are.
I stopped buying the Classic label simply because I have had one too many with defects.

They need to get their QC department running.
Never buy directly from them. Use one of the retailers such as Acoustic Sounds or Music Direct. They will replace defective product. As I said, Classic and The Music suck.