Walking Into A Brick & Mortar High End Audio Store

Begator I'm for dealers, there are people who don't care and will only by for the best price and that is the internet.

I know exactly what you mean, Jwm, we're on the same page. I agree there's a subset group of buyers for whom price is the only consideration - nothing else matters. I just wonder if too many salespeople prematurely "give up" on potential customers thinking that they are part of that subset group, when in fact all they need is the right salesperson to look them in the eye, speak to them respectfully, ask the right questions, and show them the value of an interpersonal relationship. Some people just have to be shown the way - until they've eaten in a Ruth's Chris, they think Applebees has the best steak :-)

Begator I agree with you. I want to share with you what a salesman once told me that I'm so good I can sell anyone who walks in that door. Today most salespeople who are young kids are not that good and a lot don't even know their products. It's a different time today where personal care does not seem to be as important.

No offense Bcgator but you just contradicted yourself by comparing Ruth's Chris and Applebees. That's like suggesting enthusiasts avoid spending money at Radio Shack and spend it at Best Buy instead. Unless of course you were kidding in which case my sincerest apologies. Good day sir.

75 percent of folks going into a retail store do not plan on buying in the moment. Further, hobby stores, which for most audio is, thrives on the culture in nature's and creates, which means creating relationships with like minded folks while discussing music and equipment. The person who frequents shop to shoot the breeze, talk music, equipment and to listen to reference systems they may not be able to afford build a reciprocating relationship with the merchant that leads to future sales and sales referral.

The merchant who wants you to buy now or leave is just pushing boxes and ultimately doing the community a disservice. This person needs to open a grocery store or gas station.

Anyone who has been in the expendable income retail understands this and uses it to their advantage. Every satisfied customer leads to more....a turned off potential customer leads to a loss of future revenue exponentially.