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Allaerts down-repair or ??

After about a year in my system,the ECO has ceased to produce any sounds from the left-hand channel.After speaking with my dealer and Audio Advancements,I was told that it would take at least 6 months to get the cartridge repaired.After inquiring further,it appears as if 24 months or more may be the "real" time period.
Would having someone else take a "look" be an unwise course of action,as this would negate my "warranty".
Your thoughts?
Happy Holidays and thanks in advance for your response.
tpsonic
jloveys
226 posts
 
I gave my Allaert Finish for complete rebuild ( cantilever, magnet,case) in june and received it back in october, like new. May I suggest upgrade to MKII, a very wonderful cartridge.
g_m_c
443 posts
 
it seem a bit unfair to have to wait 6 to 24 months for warranty work. that is poor customer service.
jloveys
226 posts
 
This is a company with only two hands so be a little human...
mosin
410 posts
 
I would send it in for repair, but it may be time to obtain a nice backup cartridge. There are some really good ones around that won't break the bank.
nsgarch's avatar
nsgarch
2,524 posts
 
If you want to own an Allaert cartridge, try and buy a second one as soon as funds permit. Only Jan can fix them, and a Brand-X backup could lead to severe depression ;-)
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