I'm totally confused by what the dealer told you. As I indicated, 70db phono stage gain for your 4mv cartridge does seem a bit excessive. But "no gain" is absurdly too low -- that would say that on loud passages only about 4mv would be going into your integrated amp -- WAY too low.
Also, how physically was the gain adjusted to 0 or whatever it was set to. Based on the JD9A description at their website it just seems to have 3 settings -- 70, 85 or 95 db.
Re RIAA equalization, as you may know records are cut with non-flat frequency response (20 kHz boosted around 20 db; 20 Hz cut around 20 db, relative to 1 kHz, with boosts or cuts for other frequencies corresponding to a specified curve). The phono stage has to apply an inverse frequency response curve, to restore a flat response relative to what was recorded.
The JD9A description at the Jolida site says something about "Two Outputs RIAA, Line stage." Not sure what that means, but it sounds like one pair of outputs might not have the RIAA equalization in the path, for whatever reason. If not, and if that is the output you are connected to, you will not get good sound to put it mildly (although that may be unrelated to your hum problem).
Regards,
-- Al
Also, how physically was the gain adjusted to 0 or whatever it was set to. Based on the JD9A description at their website it just seems to have 3 settings -- 70, 85 or 95 db.
Re RIAA equalization, as you may know records are cut with non-flat frequency response (20 kHz boosted around 20 db; 20 Hz cut around 20 db, relative to 1 kHz, with boosts or cuts for other frequencies corresponding to a specified curve). The phono stage has to apply an inverse frequency response curve, to restore a flat response relative to what was recorded.
The JD9A description at the Jolida site says something about "Two Outputs RIAA, Line stage." Not sure what that means, but it sounds like one pair of outputs might not have the RIAA equalization in the path, for whatever reason. If not, and if that is the output you are connected to, you will not get good sound to put it mildly (although that may be unrelated to your hum problem).
Regards,
-- Al