VPI Scout- motor pops in speakers when turned off


I just recently purchased a VPI Scout. Whenever I turn the motor off to change records, a loud pop comes through the speakers. I called VPI about this, and was told that it is "system dependent" and not something to worry about. I was told just to turn the volume down before turning it off, which doesn't really satisfy me as a legit answer. I have read on the forums on Audio Asylum that I am not alone with this issue. Is VPI's response just side stepping the issue? Is it really something to worry about? I found it sort of a lame response.
mekong56
I get this as well on my Scoutmaster. I just turn off my phono pre between record changes to avoid the problem.
I wouldn't use the talc on the belt. Used to be recommended over the years but now they found its a no-no. Eats up the belt.
I had this problem. The fix for my set-up was plugging the motor into a different outlet. I had it plugged into my power conditioner and move it to a wall outlet on the same circuit. I’d try this first as it’s an easy fix if it works.
Atmasphere is spot on with his response. Had the same problem with a HW 19 turntable and that totally solved the problem. Dirt easy to accomplish.
Here we have a typical 'hi-end' approach to customer service, e. g. let the customer take care of the problem via various workarounds. Why VPI cannot ship the units with the problem corrected tells you loads about arrogance. VPI's motor vendor needs to make the fix as otherwise the UL warranty is voided, as it is when the customer makes the fix. I am sure they have a ton of units in the warehouse and don't want to return them for the fix.