VPI Scout- motor pops in speakers when turned off


I just recently purchased a VPI Scout. Whenever I turn the motor off to change records, a loud pop comes through the speakers. I called VPI about this, and was told that it is "system dependent" and not something to worry about. I was told just to turn the volume down before turning it off, which doesn't really satisfy me as a legit answer. I have read on the forums on Audio Asylum that I am not alone with this issue. Is VPI's response just side stepping the issue? Is it really something to worry about? I found it sort of a lame response.
mekong56
I agree this problem should have been rectified long ago, makes VPI look rather amateurish. I also think they should rectify the belt screeching problem. I also have an issue with their 10.5i arm upgrade to the Scoutmaster tt. I recieved mine with no template, you would think they would offer a template if they offer the arm upgrade to end users. They should either supply a template or make it a dealer only option. I can imagine a lot of amateurs screwing up the installation of this arm.

Good sounding equipment is not enough, service is just as important.
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You are right about arrogance....I've been trying to get my VPI Aries repaired for over a month....The few times I called about it was a study in arrogance.....I won't call again, its not worth trouble.......I'll just buy another kind of turntable....Problem cured