Raven One Motor Noise Problem

Call Jeff at HIGHWATER SOUND he can fix the problem i never heard of a noisy RAVEN.

Ebm, Apparently you have never read Edgar Allen Poe. (Could not resist the opportunity for some levity.)

I have the Raven AC-3 and at one point I heard a noise which I located to one of the motors.
The pulleys on top of the motors are attached to the spindles via an Allen Key screw so I loosened this screw and pulled the pulley up slightly and re-tightened the screw.
No more noise.
It turned out that the pulley was pushed too far down the spindle and rubbed against the top of the motor casing as it turned?
An easy fix to try.

Kennythekey
This noise is curious as my Raven is dead silent running right out of the box at 33 and 45 rpm.

I know how the majority of curriers would handle such a heavy item.
.
If your lucky a dolly was used through out the entire journey loading and unloading.

If at anytime it had to be physically picked up for any reason you can bet it was dropped from waist height to the ground so a dolly could be used.

Even though the packing is exceptional I believe ruff handling could and most likely would knock something out of spec.

Thanks everyone! As I mentioned, I'm working with Jeff at High Water Sound on this matter. When I put the table on my wood floor there is no motor noise, so the motor is dead quiet. Jeff thinks it's the materials composition of my surface and setup. He recommended trying a dab of Blue Tack under the Stillpoint feet.

I am curious if anyone owning a Raven can hear a slightly audible transformer buzz when your ear is up against the faceplate of the Motor Controller? Jeff told me that I would hear the tranformer (I do).

I eliminated the tranformer noise with TTRisers under the motor controller, but even so when I put the TT back on my slate/Target shelf I still get a barely audible noise that seems to emanate from under the table by the motor.