Raven One Motor Noise Problem


I've just received my Raven One and have not played an LP because I'm waiting to get my amp back from CJ.

When it's quiet in my room, I can hear the motor when standing in front of the TT at 33rpm...Not noisy but audible. When I switch the speed to 45rpm it's dead silent but the noise comes back switching to 33.

Has anyone experienced this with their Raven?
kennythekey
Kennythekey
This noise is curious as my Raven is dead silent running right out of the box at 33 and 45 rpm.

I know how the majority of curriers would handle such a heavy item.
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If your lucky a dolly was used through out the entire journey loading and unloading.

If at anytime it had to be physically picked up for any reason you can bet it was dropped from waist height to the ground so a dolly could be used.

Even though the packing is exceptional I believe ruff handling could and most likely would knock something out of spec.
Thanks everyone! As I mentioned, I'm working with Jeff at High Water Sound on this matter. When I put the table on my wood floor there is no motor noise, so the motor is dead quiet. Jeff thinks it's the materials composition of my surface and setup. He recommended trying a dab of Blue Tack under the Stillpoint feet.

I am curious if anyone owning a Raven can hear a slightly audible transformer buzz when your ear is up against the faceplate of the Motor Controller? Jeff told me that I would hear the tranformer (I do).

I eliminated the tranformer noise with TTRisers under the motor controller, but even so when I put the TT back on my slate/Target shelf I still get a barely audible noise that seems to emanate from under the table by the motor.
Personally I removed the OEM stillpoint feet from my raven ac-3 and use the standard rubber feet.
the rubber feet are a little more compliant with noise/freefall etc and IMO sound more natural - slightly more bass weight.

cheers
Kenny,

I damp my motor controller case with Soundcoat and added a layer of ERS paper. Quiets it down a bit and the sound seems a bit smoother. Have you tried changing your shelf material? I use a Black Diamond Racing Shelf for the Source mounted on a Target TT1 frame.
If i put my ear very close to the external motor controller case like 1cm away, i can just hear a very faint noise.

As for the motor noise itself, i have no problem.