Hmm...I found these to be truisms this year...
1. More often than not, when you're involved in a transaction, the other party is a terrible communicator - as if they never even got your e-mails, etc. Then, they never even let you know if the stuff got there.
2. Some people truly do not have a sense of humor around here.
3. Disliking jazz is a big no-no - you can't possibly know a lot about music or have the same insight, deep appreciation, etc. if you don't spend much time listening to Miles, Coltrane, etc.
4. There are still a lot of quality folks around here. So amen to that.