Lyra Titan: Stylus broken during shipping

Sounds like an MSS HiFi story. They have had quite a bit of bad press on the internet lately. I'm sure they are telling the truth - they probably bought much of Andy Singer's floor product before he closed down for a while. They tend to buy out demo and unsold product that dealer's can't move.

I was lucky with the transaction I had with them several years ago. It was a very good one. Not so sure I would do it again with them now though.

It's the responsibility of the seller and carrier to get the package to you in usable condition.

Don't settle for anything less.

IMO

MSS Hifi owner

http://capitalnews9.com/Default.aspx?ArID=52251

To move the discussion in the right direction: System was purchased by a local dealer who got it from the official local distributor. No customs were involved in our deal.

Started the discussion just to get a technical advice whether such a damage can occur on shipping.

Best,
Marco

Philb7777 --- Yepppp... That's the one... With so many correspondents I made with them, I released that the only thing I could expect is to keep the Classic 1 and cross my finger not to find out more surprise.

My point is that, it would be much easy for me to settle and solve this transaction if I were in the US...but being at oversea, they might know very well that most customers would select to make up their mind rather than mess up with Customs, FedEx, and etc...

This is very much unfair and, for me, fade off my strong intention to come back into the hobby I love this time

Luckily the VPI HR-X clamp came to be brand-new :)

Btw, I wish for the best luck to the OP on this cart. I hope he will find proper solution with his dealer.

And also I wish all of you guys a Merry X.Mas (a bit late), and a wonderful New Year....

Reading most of your threads and thoughts have inspired me so much.

Cheers !!!