Lyra Titan: Stylus broken during shipping


Analog friends; I've a question.

I purchased a Titan i for the second arm on my tt. It's a dealer demo cartridge described as "best condition".

This one arrived yesterday:

http://i41.tinypic.com/1z39o3l.jpg

Did anyone of you ever had a damage like this on transport? The cartridge was very well packed in original box with stylus guard. Btw. it was impossible to find the broken stylus in the box.

Thanks for sharing your experiences,
Marco
heradot
Oh btw... They also packed my tt in a wrong serial box, the platter box was also mis-matched with the tt and tt's box.

Now just make up my mind and swear just strict to only Brand New In Box only.

Ps. I have still not opened the SDS box... Now just too boring to see the SDS (I bought new for this from them) will turn out to be one another tragedy like all its cousin.

Audiophile society consist of so many good and kind folks...maybe this is just the only black-sheep out there in the market.

Sounds like an MSS HiFi story. They have had quite a bit of bad press on the internet lately. I'm sure they are telling the truth - they probably bought much of Andy Singer's floor product before he closed down for a while. They tend to buy out demo and unsold product that dealer's can't move.

I was lucky with the transaction I had with them several years ago. It was a very good one. Not so sure I would do it again with them now though.
It's the responsibility of the seller and carrier to get the package to you in usable condition.

Don't settle for anything less.

IMO
To move the discussion in the right direction: System was purchased by a local dealer who got it from the official local distributor. No customs were involved in our deal.

Started the discussion just to get a technical advice whether such a damage can occur on shipping.

Best,
Marco