Simaudio doesnt stock parts for discontinued produ


I tried to order a new face plate for my Simaudio LP5.3 phono amp. Wanted a silver one to match my silver power supply. I emailed Simaudio with the request. After 3 week they answered that they dont stock that part because the item was discontinued in 2010. Really, two years and they no longer stock parts.

I certainly know now what my next audio purchase will not be.
manitunc
I agree that the situation sucks. If you can't get the face plate, there are two options (one rather bold).

1) Buy another one and sell yours (I did this with my CD player to get the one with the black face) or;

2) Have the face plate refinished (sanded and re-anodized). It might be cheaper than getting a new one from Sim Audio if it was available!
Ketchup,
I would hope that if I could have used the new one, Simaudio would have said so. Whatever, its not that important to me looks wise, just surprised, thats all.
One question that comes up is, first, how many extras were made beyond those used for production and then, how many of those were used to replace damaged ones, or for people like me who want to change face plates. I would hope there werent many damaged ones.
In 30 years of buying hifi and 15 years reading internet forums about hifi, this is the first time i've come across someone who wanted to change the faceplate on an item. I've seen countless adverts for components where the seller mentions a scratch or shows a close up photo of such and again, even on very expensive items i've never seen mention of replacing the scratched part with new. With that in mind, I don't believe it would even enter the thoughts of a hifi company to manufacture extra faceplates in case someone wanted to change the colour down the track.

I agree with the posters above that your topic heading makes it look like Simaudio doesn't stock any parts for repair which is what piqued my interest and why i opened the post. It's a false claim the way you've worded it.
I would hope that if I could have used the new one, Simaudio would have said so. Whatever, its not that important to me looks wise, just surprised, thats all.

I actually meant that you could buy a used one here on Audiogon and swap the faces. It shouldn't cost you much more than the shipping charge for the one you'd purchase. Then, when you go to sell yours, just state in your ad that you switched face plates to keep everything honest.

For what it's worth, in 8 years of reading about and buying stereo gear, I have heard of at least one person who wanted to chance face plates on an item, not including myself. They come up for sale right here semi frequently because of this. Manitunc, you're not alone!