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Simaudio doesnt stock parts for discontinued produ

I tried to order a new face plate for my Simaudio LP5.3 phono amp. Wanted a silver one to match my silver power supply. I emailed Simaudio with the request. After 3 week they answered that they dont stock that part because the item was discontinued in 2010. Really, two years and they no longer stock parts.

I certainly know now what my next audio purchase will not be.
manitunc
manitunc OP
795 posts
 
I guess I stand corrected. Looks like my experience is not unexpected and acceptable in this industry.
moonguy
148 posts
 

It appears the replacement phono amp is the same size as yours. Have you asked if Simaudio can simply put the new phono amp face plate in silver on your unit?

I know for fact they have done this in the past.
ketchup
698 posts
 
I agree that the situation sucks. If you can't get the face plate, there are two options (one rather bold).

1) Buy another one and sell yours (I did this with my CD player to get the one with the black face) or;

2) Have the face plate refinished (sanded and re-anodized). It might be cheaper than getting a new one from Sim Audio if it was available!
manitunc OP
795 posts
 
Ketchup,
I would hope that if I could have used the new one, Simaudio would have said so. Whatever, its not that important to me looks wise, just surprised, thats all.
manitunc OP
795 posts
 
One question that comes up is, first, how many extras were made beyond those used for production and then, how many of those were used to replace damaged ones, or for people like me who want to change face plates. I would hope there werent many damaged ones.
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