Bergmann Magne

If you want customer service and a north american product, I would recommend Sota, VPI, Basis or Oracle. Between those 3 you can pay as much as you want for the quality you are looking for, and probably much less than you would pay for some exotic table

I should add Well Tempered to that list

Why would anyone every buy a product when they can't get any support prior to buying! The question is obvious that you can expect the same level or lack of level after buying.

I would advise anyone with product questions to initially contact their appropriate distributor. Small manufacturer's typically focus their energies on production and R&D and tend to offload product inquiries/support to distributors. In any case, the distributor has much better access to the manufacturer if your question cannot be answered. In the case of North America, Aaudioimports/Brian Ackermann (aaudioimports.com) has had a relationship with Bergmann for almost three years. Brian is very accessible and knowledgeable.

I've learned the hard way, no response prior to owning, no response after owning. Stay clear!