I agree with the positive opinions regarding Bay Area Audio. They have the best low-pressure listening experience I can remember in the Bay Area. They're knowledgable, friendly and go out of their way to help you learn. If there are not a mass of other people there, they're happy to let you listen all morning. Call ahead and they'll setup just about anything for you.
I also agree with the very negative opinions on The Audible Difference. I used to live in Palo Alto, less than a mile from them. More than once they left me with the impression that I just couldn't spend enough to make it worth their while to spend time with me. I was only spending ~$15K at the time, which in Silicon Valley during the boom years was apparently not that much. But that's their loss, because I still buy from The Analog Room and Bay Area Audio even though I live 2400 miles away. I didn't even go looking or those two places until AD proved that they didn't want my business. You might say that the "Difference" in their attitude was very "Audible" to me. Oh, and I've dropped another $40K or so since they pissed me off. These days that probably *does* amount to a real sale, even to Audible Difference.
And while I'm grousing, stay away from Magnolia Hi-Fi, also in Palo Alto. (Also about a mile from my house--what am I, a bozo attractor???) They have totally uninformed sales droids. When I'm spending this kind of money, I expect the sales staff to know more about your product than I do. One of their bozos insisted that a Krell KAV-300 was a "pre-amp" even after I pointed out that it was directly connected to the speakers and *had* to have an amplifier stage. I went there one other time and spoke with a different bozo, although he was somewhat less misinformed than the first one.
I also agree with the very negative opinions on The Audible Difference. I used to live in Palo Alto, less than a mile from them. More than once they left me with the impression that I just couldn't spend enough to make it worth their while to spend time with me. I was only spending ~$15K at the time, which in Silicon Valley during the boom years was apparently not that much. But that's their loss, because I still buy from The Analog Room and Bay Area Audio even though I live 2400 miles away. I didn't even go looking or those two places until AD proved that they didn't want my business. You might say that the "Difference" in their attitude was very "Audible" to me. Oh, and I've dropped another $40K or so since they pissed me off. These days that probably *does* amount to a real sale, even to Audible Difference.
And while I'm grousing, stay away from Magnolia Hi-Fi, also in Palo Alto. (Also about a mile from my house--what am I, a bozo attractor???) They have totally uninformed sales droids. When I'm spending this kind of money, I expect the sales staff to know more about your product than I do. One of their bozos insisted that a Krell KAV-300 was a "pre-amp" even after I pointed out that it was directly connected to the speakers and *had* to have an amplifier stage. I went there one other time and spoke with a different bozo, although he was somewhat less misinformed than the first one.