I've been lucky. Most sellers I've dealt with are hobbyists/enthusiasts and are more than willing to share their experience or help with trouble shooting. Now there have been times with some sellers that just move gear and couldn't care less about support. I remember one response I got was I just sell the stuff once you received the gear you figure it out.
Now in Justlisten's case if I spent thousands of dollars on equipment I better get some timely support. Nothing round the clock but a response in a day or so wouldn't be bad.
Now in Justlisten's case if I spent thousands of dollars on equipment I better get some timely support. Nothing round the clock but a response in a day or so wouldn't be bad.