BiOdrainx
Point taken, I should not have made light of your inability to contact me and get your cable fixed. I know it would have been frustrating as the cables are difficult to work on at best and really could have used a professional fix. I cant change that Virtual Dynamics closed but I do wish I had been able to help you. Sorry you had such a poor experience with Virtual Dynamics and that I was not available for you when you needed me personally. I will do better in the future and try to learn from my mistakes. I will put customer service upfront in the future in everything I do and I will never take it lightly. I realize now you were truly hurt by the cost and inconvenience the fualty cable caused you and I do not want to repeat that ever again. My goal is certainly not to create hurt but to be a help. I hope you will forgive me for failing you.
Your quite right I have made some mistakes and they always come back on me. I just hope and try not to repeat them. I will put customer service to the very top of this companies priority list.
My sincere apologies, please forgive me for not realizing sooner this was very important lesson for me and you were just trying to help me not make the same mistakes in the future and incidentally hurt and abandoned someone else. I hope to be a blessing moving forward and this teaches me what is most important it is not only the product it is maybe even more the people who invest in you. I am sure you are very very good person and I do mean that and I am sincerly sorry I hurt you.
Rick Schultz
Point taken, I should not have made light of your inability to contact me and get your cable fixed. I know it would have been frustrating as the cables are difficult to work on at best and really could have used a professional fix. I cant change that Virtual Dynamics closed but I do wish I had been able to help you. Sorry you had such a poor experience with Virtual Dynamics and that I was not available for you when you needed me personally. I will do better in the future and try to learn from my mistakes. I will put customer service upfront in the future in everything I do and I will never take it lightly. I realize now you were truly hurt by the cost and inconvenience the fualty cable caused you and I do not want to repeat that ever again. My goal is certainly not to create hurt but to be a help. I hope you will forgive me for failing you.
Your quite right I have made some mistakes and they always come back on me. I just hope and try not to repeat them. I will put customer service to the very top of this companies priority list.
My sincere apologies, please forgive me for not realizing sooner this was very important lesson for me and you were just trying to help me not make the same mistakes in the future and incidentally hurt and abandoned someone else. I hope to be a blessing moving forward and this teaches me what is most important it is not only the product it is maybe even more the people who invest in you. I am sure you are very very good person and I do mean that and I am sincerly sorry I hurt you.
Rick Schultz