Ultimate Cables no more?

I hadnt gotten responses to email and the web site was down, so I put in a paypal claim. I finally got an email today saying the cables would be shipped out this week. 3 weeks since my order and payment. If the web site wasnt out I would have felt more comfortable.

So, still no cables and no responses to my emails. Shipping from Canada to Florida does not take almost 3 weeks. Has anyone had any recent experience with these people, or have a phone number?

Get back on that Paypal claim at once then look for something else. I have shipped to Canada from Florida in the past (but won't anymore) due to customs taking 13-14 days. I hate for people to have to wait after they purchase from me. The last thing I shipped was a Linn Tonearm, that went through after two weeks, but it never dawned on me that the arm does look like a gun. I'd try to get my money back before it's too late. Good luck.

I was 2 days too late on my paypal claim to escalate to a claim. You have 45 days from when you file an initial complaint, and I gave the seller the benefit of the doubt for too long. never again.

If you paid via a credit card through PayPal dispute the charge with your credit card company. If you didn't use a credit card you just learned another valuable lesson.