Help -- Anybody owns Krell HTS1?


I just got my Krell HTS from Harvery online. I am not sure if it's broken or it's just me.
First problem I notice is that I cannot see On-Screen-Display on TV. I am sure I hooked it up right.
Second, only some buttons on remote control is working. For example only HTS, TAPE, BAL, CNTR, REAR, SUB and VOLUME.
Other buttons like CD, DVD, and ZONE2 etc don't do anything when pressed unless I press is directly from the unit. The remote batteries are new.
I am not sure if the unit is broken or it's because I have not set it up correctly. But how can I? I can't even see the OSD. I asked Harvey about this, but they're pretty silenced so far. Please help.
heeengky
Thanks. That helps me a lot, but I still can't figure out the remote problem. Do you have to program certain button (for example CD button) in order for the unit to respond to it (CD key being pressed on remote)? I don't really get this Krell thing. Thanks again.
I think your problem with remote may be because you have not programed your inputs, for instance, look were you have your cd connected on rear, for digital possibly coax 1, and analog whitchever connection you are using for analog, go to your device configuration on your on screen menu and make sure you have the same input that you have connected on rear to the same input that you can select on the menue, I have a hunch that this is your problem, the krell can be a little confusing at first but once you get the hang of it , it is pretty simple, remember, if you screw up, you can always reset factory defaults, I owned the hts 1, it is a great sounding prepro, I now owm the hts 7.1, good luck