Incidently, Irv Gross of Krell's Sales and Marketing Dpt., sent me a recent email stating their official policy on warranties on used equipment sales. All warranties on products mfg after 1-1-2000 would flow to subsequent owners if original purchase was made from a licensed Krell dealer and copy of original sales invoice accompanies the sale to the new owner as proof. Some Krell dealers have been stating that only used Krell products purchased from a Krell licensed dealer would maintain original warranty. This is misleading statement and not Krell's warranty statement. I would be happy to forward a copy of this recent email to anyone requesting it.
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- 7 posts total
- 7 posts total