sonic frontiers line 2 owners


I received my new line 2 preamp last week and have been leaving it running everyday since. After the first couple of days it made an improvement in opening up but after that it seems to have leveled off, sounds like someone threw blankets over my speakers. No detail and my bass is almost gone, sounds filtered like some marantz and bob carver stuff I auditioned, Ick. Does anyone else have this problem with thier preamp. I used to have a conrad johnson pfr which sparkled and had plenty of slam, had to let it go because it wasn't compatible with my other components.
bigwavedave
DON'T WAIT! Call their service department right away! Don't tweak it, don't mess with it, that is if you want to be able to file a warranty claim. If you have to return it, ask them to ship a replacement if they can, because it could take a little time in shipping to Canada, fixing it, testing it, and shipping it back. We have SF gear and love it but found the service to a little slow. We had a new out of box line 3 d.o.a. and it took some time to get it repaired and returned, but no problems since.
It has been 4 weeks now that I have had this piece in my system and it is either painfully slow to break in or in need of better tubes. Sonic frontiers has not responded to any of my e-mails for help, I have mailed them each week since I hooked up my new preamp.
Dave

http://www.sonicfrontiers.com/frames/techfr.html

Phone: (905) 828-4575
Ask for Technical Support ext.240

You gotta call and get them engaged! If the service guy gives you the run around, ask to speak to a supervisor. You will need to get a little agressive (but be polite!) to get your needs taken care of.

By the way, from your name - are you a big wave surfer? I live on the coast near Maverick's :-)
Best of Luck