Best Customer Service (Manufacturer)

We have had wonderful experience with Roger Sanders at Innersound. Knows his stuff, has a very personal touch and goes the extra step every time.

My remote for my Electrocompaniet amp was recently devoured by the dog! My fault for sure, but I was worried that I would have trouble replacing as there are no current dealers in my area. I contacted Jason Scott distributing and Alan was very kind and helpful. I had a new remote in 2 wks and he charged me his cost of $25 bucks. Fantastic service and very prompt reply. This company has been around for over 25 years and if the products speak for their longevity I believe they will be around a long time into the future.

It was Dunlavy for me. I had a series of problems from my amp a few years back and blew two woffers twice. They replaced them right away and helped find the problem. The fire in the amp also helped me to figure it out. After the fire I traded in those speakers for my IVa's. I once had a follow-up question so I called them directly. The tech guy I got was John Dunlavy, who spent a half an hour chatting. Very impressive man and company.