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Have you ever collected on insurance????

It seems that lately there have been quite a few threads on damaged goods arriving, being stolen or really lost in the shipping business . It seems many of you have made claims that have been turned down. Has anyone ever collected on a less than perfect arrival ? I have been very fortunate in shipping - of course I do not buy speakers from individuals only dealers because they are more than likely to be packed wrong and will suffer through the process and sometimes you cannot tell until you have signed and the guy has gone.
ljgj
ejlif's avatar
ejlif
1,366 posts
 
I insured a CD player that I shipped UPS and it arrived damaged. UPS picked it up from the buyer and I refunded his money. They denied the claim as they always do saying it was improperly packed and returned the player to me. I went to my local courthouse and filed a lawsuit against UPS for the insured amount, which was full retail value and about 2 months later a couple of days before the hearing date I received a check.
sugarbrie
3,854 posts
 
They paid me quickly, but it was a case of it never getting to its destination. So it was lost or stolen their possession.
rrlibv
9 posts
 
I shipped a pair of cary slm-100 monos. One got crushed by ups. They were insured and ups payed to have the one crushed replaced. The serial numbers were off, but the chrome was perfect!
It may have helped that Kirk at cary made the claim, or should I say helped persuade ups. when he recieved the damaged amp, he was alot of help.
geddie
27 posts
 

I did collect from FedEx Ground once, but as in Sugarbrie's case, only because it was either lost or stolen while in their possession.

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Ejlif, I'm curious. Did you file your lawsuit in a Small Claims court, or some other court?
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