While I thank everyone for their response thus far to my initial post, I will reiterate what I stated originally:
"Perhaps some of the members here with first hand experience will be able to put my concern at ease with regard to the reviewers statement."
*First Hand Experience* being the operative phrase-- and of utmost importance to me. Many thanks to all those with that experience who have taken the time to post.
It is those with that experience, that the basis for my decisions shall come.
I would like to say that in favor of Chris Brady and Teres- I find the policy stated on the website refreshing.
In part:
..."Our philosophy is to simply take care of our customers regardless of circumstances. If you are unhappy for any reason with a Teres purchase you are entitled to return it for a full refund at any time. If there are problems or questions we provide support and repair as needed, free of charge. No time limits, no limitations, no excuses. We believe that this blanket commitment to customer satisfaction is more mutually satisfying than would be possible with a legal document."
I will however, be seriously reweighing my purchase decision. (although there seem to be but few other tables on my short list at this time.)
One of the things that I value about this avenue of discussion is that often times the manufacturers themselves will post their philosophies, thoughts and feelings. Perhaps this will happen in this case.
Happy Listening,
Focusedfx
"Perhaps some of the members here with first hand experience will be able to put my concern at ease with regard to the reviewers statement."
*First Hand Experience* being the operative phrase-- and of utmost importance to me. Many thanks to all those with that experience who have taken the time to post.
It is those with that experience, that the basis for my decisions shall come.
I would like to say that in favor of Chris Brady and Teres- I find the policy stated on the website refreshing.
In part:
..."Our philosophy is to simply take care of our customers regardless of circumstances. If you are unhappy for any reason with a Teres purchase you are entitled to return it for a full refund at any time. If there are problems or questions we provide support and repair as needed, free of charge. No time limits, no limitations, no excuses. We believe that this blanket commitment to customer satisfaction is more mutually satisfying than would be possible with a legal document."
I will however, be seriously reweighing my purchase decision. (although there seem to be but few other tables on my short list at this time.)
One of the things that I value about this avenue of discussion is that often times the manufacturers themselves will post their philosophies, thoughts and feelings. Perhaps this will happen in this case.
Happy Listening,
Focusedfx