used when promised new


I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
128x128warrenh
Good move Warrenh. Bravo for you. It takes a big man to step back, analyze a situation from a non-biased point of view, and then to admit that he may have acted to hastily. My hats off to you.

John
Warren,
"What we have here is a failure to communicate!" Famous line uttered by Paul Newman in the movie Cool Hand Luke. Above situation is a perfect example of this. I don't know about you but I think 90% of todays problems are do to poor communication. People don't get all the facts, misunderstand what is communicated, infer incorrect assumptions without verifying details, impose their mindset/experiences on the subject matter, etc,etc,etc. I'm glad the above situation resolved itself satisfactorily. It cheers me to see people of integrity take resonsibility for their actions. Not a common occurrance these days. Also nice to see this handled in a responsible manner without a childish flame war.