Clearaudio emotions turntable ???


Today I received my clearaudio emotions turntable.
Before I bad mouth them on this site Im curious to know if anyone else has any experience with setting up the turntable.
Specifically the arm.
They've been emailed but I don't expect a response prior Monday.
128x128hbarrel
Not personally but I onced waited in a dealers shop FOR EVER while he set up a cartridge on it.
It's now 4 o'clock in the afternoon in Germany and I've yet to receive a response from clearaudio regarding the email sent the previous Friday.
Needless to say I'm becoming disappointed and discouraged.