problem with levinson no 37?


I have a levinson 37 transport and I just purchased a used copy of the Sony, 20 bit, Miles Davis Kind of Blue. The Levinson is unable to read the disc but all of my other players have no problem with it (cheap bedroom player and car player). The disc appears to be in perfect cosmetic shape. I guess my question is, do you think the problem is with the disc or the player?
bbyer
I used to have a No. 39 and I also had problems like the ones people are describing. I sent it to Madrigal, they did some work, but never were able to completely eliminate the problem. I remeber particularly having problems with "enhanced" CDs that had visual material on them. My impression was that the transport mechanism they use is fussier than most others with respect to redbook standards, but I never felt that was a good excuse.
I burned another one last night. I got the E TOC BAD SPIN BAD DISC messages. Would not play. This was on the best burner I've used (Yamaha CDRW-F1), Mitsui gold CD-R, and burned at 1x with Nero. We use this for our masters and the quality is superb, but the 37 won't play it.
Rives: Have you talked to Madrigal? I think it's inexcusable that a company with their supposed high standards and reputation for quality has not remedied this problem. I certainly am annoyed that my car stereo will play a disc that my megabuck high-end rig can't spin! I have not heard back from Madrigal yet, but I just called them yesterday.
Good luck.
I actually have not contacted anyone--even though I know a few people there. I assumed that it just did not play CD-Rs--and designed this way from the start. Most of my high end equipment (and even not so high end like my Sony DVP9000ES) does not play CD-Rs. Yes I know some people have gotten CD-Rs to play in this model Sony, but the manual specifically states it will not play them, and I have not been able to get it to play them. My $100 Dynaco DVD player, plays everything from CD-V to CD-RW and with no problems. I don't really care that much about whether or not the 37 plays CD-Rs because it resides where the collection is. I would care if my car couldn't play CD-Rs.