2. digital
  3. 1062433313

msb problems?

I have a link 3 and just purchased the 24 bit upsample I was very satisfied, I have a pair of Aerius speakers so I hear any and all changes but this one was dramatic, then all the sound improvements went away I sent the unit back to msb for repair and they found nothing wrong with it and sent it back, yes sound does come though it but there is no diff from listening to my cheap sony cd player buy itself,I did hook it up to other systems of my friends with the same results,and help? The people at msb have ears but cannot hear and I now have a dac that is usless to me after spending $700 on it, right now I am too upset to even talk to the people at msb.Help!
128x128happynick
marakanetz's avatar
marakanetz
5,473 posts
 
why don't ya buy a toyntable for bel canto's money and some cheap mint records?
sellerwithintegrity
23 posts
 
Happynick,

Are you still having problems with your LInk Dac III. If so I will try to intervene on your behalf since I am involved with the company.
happynick's avatar
happynick OP
58 posts
 
yes sellerwithintegrity, Scott has not taken care of my link 3 even he says that he will definetly take care of it this passed weekend ( and the 2 weekends before that ) so I called him last Monday the 29th,he was on the phone so I left a message for him to call me back and now tuesday is gone and he has not called me back,I am very upset especially since I was very happy with the 24 bit upgrade, Scott seems to think that it sounds just fine. I have a pair of Martin Logan Aerius speakers with Nordost Blues wires and interconnects so I can hear even very little differences, the diff I heard was huge and I was very happy,I would never send soumething back to someone if I was happy with it, feel free to call me at 248-743-2616 eastern time 2pm your time ( he even did go as far to say that he would consider to send me a new unit but after 3weeks nothing) thanks for any help Nick
sellerwithintegrity
23 posts
 
Glad to have had the opportunity to speak with you today. Scott and the MSB crew are good guys and care a lot about getting things right. They are real techy kind of guys so sometimes they walk to a different drummer -- but that's also why their stuff is so good. In any case, it seems that Scott hadn't forgotten you and I am glad to see that a new unit is coming your way. If there is still a problem, then I will try my best to help you figure out what it could be other than the MSB stuff.
Keep me posetd.
More to discover