Chadnliz,
I thought Samsung support should know by now the problem of the DTS cutting out. Based on what I have seen off the Internet, they should know. Sounds like you had a support person like I did that didn't know a thing. I would ask for the support manager to escalate the call to have it resolved. Based on the other posting, Samsung knows but it seems they are fighting back. I definitely feel your pain. I tried three units and gave up. Thank goodness I bought them at Best Buy who has a great return policy.
