Sound mutes on DTS mode...

Gamo,
I caled level 2 support, no firmware for anything except DVI auto switching, and they claim to never have heard of problem......is this bullshit or not?

You ought to email them this.

http://forum.ecoustics.com/bbs/messages/2/103901.html

Peice of shit! I swear to god this was the worst investment I ever made, thank god I dont use it for red-book...this is my second one, PHUCK SAMSUNG!

Chadnliz,

I thought Samsung support should know by now the problem of the DTS cutting out. Based on what I have seen off the Internet, they should know. Sounds like you had a support person like I did that didn't know a thing. I would ask for the support manager to escalate the call to have it resolved. Based on the other posting, Samsung knows but it seems they are fighting back. I definitely feel your pain. I tried three units and gave up. Thank goodness I bought them at Best Buy who has a great return policy.

I am just gonna use it for Dolby Dig till I can afford a real player