Good-day Dml1,
In response to your disheartening post, we were never made aware of your mechanical placement problems concerning the Sistrum Platform. Since the release of Sistrum Platforms we have always offered a full refund policy for any reason whatsoever. In fact we are completely surprised that we have not heard from you with regards to your displeasure.
We do produce a surface protection disc (APCD2) for the listener who feels that the Audio Point would indeed scratch any surface.
I enjoy personally answering the majority of our company's telecommuntions and am willing to spend as much time with a client as is required of me. In addition, you may always leave a message and/or schedule a personal conversation suited to your timeline.
Audio Points continue to expand through thirteen years of industry success. The core of our company membership is made up of successful engineers (ME, EE, IE and DEE's) who consider your statement with regards to finance lacking truth.
We do look forward to speaking directly with you, (toll free) 1-877-668-4332.
As always - Good Listening!