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Trigger Happy Negative Feedback

I was just checking out a forum that I posted on (Symphony Recommendations) to see what other people had to say. So I went over to My Page, and noticed that I had a new piece of feedback.

Much to my dismay, it was a NEGATIVE feedback from a guy I had never even dealt with! The feedback says: "No good. Sent 2 emails to buy his stuff. Never replied. Good luck with him."

First, I never got his e-mails. Whether this was because of a problem with AudiogoN's e-mail system or my Hotmail account, I have no idea. But I never got them. I am usually very good about responding to all inquiries, even those really annoying low-ball offers.

Second, his e-mails were sent the 22nd and 23rd. He left feedback on the 23rd. I didn't even check my e-mail for most of the day on the 22nd!

Is it me, or is this just an unacceptable flippant use of the feedback system? I've found user feedback to be incredibly valuable in the past, and I pride myself on the fact that all of my feedback is positive. Now I've got this ridiculous piece of negative feedback from some guy who has NONE of his own feedback! ARGH!!!!

Please let me know if I'm in the wrong here... I just think this kind of trigger happy use of feedback is detrimental to this wonderful community and should be addressed before it turns into a real problem.

PS - Is there any way to get that negative feedback OFF MY PROFILE?!?
ewha
glen's avatar
glen
714 posts
 
I read the feedback. That's down right mean. Talk to a-gon they will remove it since you never had a deal with this guy
driver's avatar
driver
750 posts
 
Let Audiogon know about this & they will remove it. It is an unacceptable use of the feedback system but people do it anyway. It is not transactionally related so it should have not been posted.

You showed a lot of class Ewha for not posting a retaliatory response. Good job.
g_m_c
443 posts
 
Bummer, but this brings up a related question I have had about gon'. Anybody can leave feedback, bad, good, OR irrelevent. Not only can someone leave undeserved negative feedback, as with Ewha, one can also leave inflated positive feedback. Can i be decieved by false positive feedback to send a scammer money? This has happened to me on ebay (before they changed feedback rules), to the tune of $1200, along with 10 or so others. Is it time for Audiogon to enlist rules for feedback like ebay?
garfish
1,840 posts
 
I agree with the above comments too, but let's not give up on a system that mostly works pretty darn well. I'd for sure want to work something out with Audiogon, and also know something about the guy that left the negative feedback-- maybe he got you mixed up with someone else and it was a sort of honest mistake? Good Luck. Craig
ewha OP
80 posts
 
Well, I e-mailed the guy privately, and tried to tell him that this was just not acceptable. He wasn't exactly receptive. Not hostile, or defensive, or rude about it, but he wrote:

"I didn't say ANYTHING that wasn't true. I offered to buy your DAC twice, and there was no reply. How was one to know which was which? It was a very mild a negative, and I stand by it.

I have my definition of courtesy and you have yours. In my book, not finding a way to read email when one has an offer out on the web isn't particularly good business practice."

Whatever... I copied and forwarded to him the Audiogon rules for feedback, and his response was, well you can ask them to take it off now. Still have not received any sort of apology.

Well, thanks for your comments and support everyone. Time to move on! Happy listening everyone!

Best,
Eric
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