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Why so many problems with martin logan?

I have owned 8 pairs had problems with allmost all of them .3 pairs where deliverd in damaged or missing parts ,or wrinkled pannels.Or cosmetic damage.I like the sound but have found a better way so Iam glad I have moved on .Since I havent owned M/L the other speakers I have purchased worked right out of the box with out many calls to my dealer and martin logan .Iam talking about there new models .Just wondering if others have had these problems ?Thxs for your imput.JK
128x128johnk
sugarbrie
3,854 posts
 
How is shipping damage a manufacturing defect and ML's fault ??
sean
6,231 posts
 
Delivering a product that works is the manufacturer's responsibility. If the manufacturer doesn't take the necessary steps to provide safe delivery and the consumer or dealer ends up with a faulty product at the point of sale or delivery, who else can you blame ? "Rough handling" is part of shipping and if you manufacture a fragile product, you better take steps to deliver it in one piece or get ready to go out of business / deal with upset customers. Only problem is, the gorilla's in shipping don't realize that extra shipping and packing costs that the manufacturer must now deal with end up raising prices for everyone, including them. Sean
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ljgj
955 posts
 
I have owned the Aerius, Quest Z, SL 3 and the Odysseys. Never a single problem - ever. ML doesn't often approve shipping these speakers from dealers.
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