Great guys to deal with in the audio industry

Another +1 for Jim McShane for tube selling.

A great guy for repairs of gear in NY is Scott Gramlich of SG Custom Sound. Scott has fixed speakers, turntables and tube amps for me. He has always been honest and sincere with advice.

And Steve McCormack, always ready to give good counsel about his products whether you bought them from him or not.

I have not had a poor experience with any one I know. There are standouts: Nelson Pass, Siegfried Linkwitz, Luke Manley, Steve Deckert, Ed Stewart,... And these guys have their own reasons for it; Pass for the sheer fun while experiencing unforgettable audio, Linkwitz for patience, guidance, and thoroughness, Manley for stepping up and delivering customer service above expectation, Deckert for promise and the guarantee of it, and Ed Stewart for good, fun, off-the-beaton-path products, and stories. The fact that all provided me with the greatest audio experiences of my life is grand.

I agree on Ralph from Atma-Sphere and Mark O'Brien from Rogue.

As for an importer, I would also add Mehran at SoraSound. Fabulous to deal with.

What Sfar said. Jerred at Jolida was an excellent person to
work with also.