Epos cabinet sensitivity

Thanks for your input.
I am talking about narrow and long cracks in the wood natural pattern, not scratches or dents. Strangely, only one speaker is affected.
Epos in England says cracks are not covered under their warranty.
Molunat

Now I guess it's spoken by not responsible company that doesn't cover fault of their own solely. If solid wood isn't dry enough, than it will eventually crack with or without extraneous force applied. I may make a not of their discusting customer service.
In your case I'd arm myself with epoxy mix, blanket, huge vise to grip the whole speaker and some prayers so the rest of wood planes are dry enough not to crack under moderate pressure(just to be enough to hold this cabinette for 24hrs). Vise is purchasable in Home Depot and if you won't need it for other projects you can return and get your money back right after using it.

It is sad that a manufacturer like Epos did not stand behind the problem with the cabinets. Strangely enough I have a pair of ES11, made in UK, while the newer ones are made at a factory in China. Could it be possible that this financial decision affected the cracking of the cabinet? My cabinet, being easily 7 years old or more is flawless. There is something strange about it all.

PAUL

Yes, I think it is strange that one speaker would deteriorate like that in such a short period of time (year and a half). The store I bought the speakers from contacted the company as well, so Epos asked for digital pictures of the speaker. I am not holding my breath, but at least they showed some interest this time.
Will keep you all posted.
Thanks.
Molunat

The saga continues.
Over a year later and I'm still trying to get to a conclusion. First, Epos sent me the wrong color, and now I get the right speaker color, but spikes and connectors are missing form the box (one of the boxes had been opened and spikes, connectors and paperwork had been removed). After that Epos sent me the wrong spikes and I wonder if there is anyone out there who can send me a picture of spikes for M15's, so that I can forward it to Epos. I would be very, very appreciative.
:)