Gallo Reference3 back orders

I ordered my pair in the beginning of December 2004. I waited until the end of March this year. I got zero feedback from Gallo, and the local distributor for my country could not give me any information. I do not blame him really - Gallo were dodging questions from the both of us!

I am sorry but 3-4 months?? That is a joke. At least if someone got back to me with anything useful...but no, all I got was 1-2 emails sometime in January and February telling me that there is further delays.

I ordered the speakers and SA at the same time, and the last word I got from Gallo was delivery by spring (which would have been around end of March). I do not even know when either will be available.

I cancelled the order - customer service was terrible and the wait unacceptable.

Xenithon...you realize "Spring" includes May and most of June, right?

I would agree that they are worth the wait. I also got mine last fall (actually the last pair from my dealer). Anyway Gallo has a reputation of taking their time to bring things to market, and their production is unpredictable at best. The SA amp was reviewed and launched over a year ago and I don't think they're shipping. The center channel was previewed back in September and there is still no ETA. Last time I checked in with Gallo via email, they told me the center may be further delayed and they may come out with a LCR unit first.

Jcruse - the response I got from Gallo said Spring, latest end of March :) . They specifically said that delivery would be by end of march, for both the speakers AND the amp!

And I understand Teonyc's point of "Gallo has a reputation of taking their time to bring things to market, and their production is unpredictable at best" but it is not like the speakers are really new. They were being produced and sold for about 4-5 months I believe, and then production halted for some reason reason and did not get back on track (yet).

I think we also need to consider that Gallo was not prepared for how popular these speakers were going to be. Knowing how manufacturing works, I'm not too surprise by the long delay, especially since the plant is in China. Its cheapest to ship full container load, so its not like they are shipping as they make them. Depending on their speed, they might wait weeks for a load before shipping. I'd rather wait a little longer and have them do all the testing and do it right then try to rush it and fill the orders. The only compliant is that they should be able to inform the dealers the actual timing and be upfront with delivery instead of dancing around the issue. I think most people will accept the long delay if they just relay the info. I had to wait 4 months for my Magnepan 3.6's when they first came out, so I'm use to it.