Why no soud in Sonic Frontiers Line 2 SE preamp

Yes my Line 2 opens with 2 sets of three dots and can go standby by pushing stanbay buttom and go to automatically BAL1 with h30.0 and 30.0 output level. I can select nay inputs. If I push tape, then Tape is shown the upper right corner. If I oust SSP, then nothing will be shown in display. Somehow I can listen sound by volume level 65. Why is it so low?

Thyssen,

Double check all input and output connections.

What are you using for a front end source? CDP? TT?
If CDP does it have 2 sets of outputs? Maybe one set fixed, the other set variable? If so make sure you are using the fixed outputs.

Do you have something else you can use as a source, maybe a DVD player, hook it up to the preamp.

What power amp are you using? Could that be the problem?

If possible do you have a dealer or friend that you could take the Line 2 preamp to and hook it up on their system. That will tell you for sure if the preamp is, or is not, the problem.
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JEA48, Yes I have checked all connections and source outputs and even my power amp. They are all normal. Though, still my preamp sound level is too low. Why is my preamp output too low? what might be the main reason?

Try unplugging the unit and let it stand for a half hour.

Yes I have checked all connections and source outputs and even my power amp. They are all normal. Though, still my preamp sound level is too low. Why is my preamp output too low? what might be the main reason?
12-16-13: Thyssen

How does the music sound when listening to music from your system? Can you turn the volume control knob untill you reach the volume level that you desire? Does the sound start to distort?

Do you still have the remote control? If so, try using it to control the volume. The volume control knob on the preamp operates an optical reader. Maybe it is going bad. ???

The remote control operation, my understanding, does not use the optical reader.