Germanboxers, The Cinelli is mid 60's and is Columbus SL. I also have a mid 80's Biemmezetta Chronostar (also SL) with the shortened chain stays, so the seat tube is dished in to allow for tire clearance. The frame is fully chromed with translucent paint on the three main tubes, which they named Chromolova Orange, pretty flashy:) I also have a un-built Alan Carbonio 7 frameset with forks.
Question about shipping damage
I recently sold an amp and when the buyer received it he contacted me stating that the "speaker a" binding post were broken but the smp powered up and worked fine. Then I received another message from the buyer stating that one channel went out and the other was distorting.
I had taken the amp to a UPS store to have it packed and I watched the attendant pack it. She did a really good job of packing it with several sheets of bubble wrap and foam and then double boxed it (packing peanuts in the outer box).
The buyer even commented on how well it was packed. I insured it for more than the value so I think I'm covered.
My question is how to proceed from here. The buyer said the box was undamaged so I am mystified as to how the binding posts could get damaged and further more what could cause the amp to distort.
Has any one ever had this happen? If so what course of action did you take with UPS. Should I have the amp sent back and file the claim or contact UPS immediately and then have a pick-up scheduled.
Any direction or words of wisdom are greatly appreciated. Thanks.
I had taken the amp to a UPS store to have it packed and I watched the attendant pack it. She did a really good job of packing it with several sheets of bubble wrap and foam and then double boxed it (packing peanuts in the outer box).
The buyer even commented on how well it was packed. I insured it for more than the value so I think I'm covered.
My question is how to proceed from here. The buyer said the box was undamaged so I am mystified as to how the binding posts could get damaged and further more what could cause the amp to distort.
Has any one ever had this happen? If so what course of action did you take with UPS. Should I have the amp sent back and file the claim or contact UPS immediately and then have a pick-up scheduled.
Any direction or words of wisdom are greatly appreciated. Thanks.
- ...
- 32 posts total
- 32 posts total