A good company would be horrified to read such a thread and would immediately post a response and a solution. I can name at least three American audio manufacturers I have seen react in this way to quality and reliability issues, so I know that this is not some unattainable ideal.
The fact that Mofimadness is left little choice but to post on a public forum speaks volumes. If Olive is a decent company, forwarding this thread to them ought to be all that is necessary to resolve mofimadness's myriad of documentable problems. If they require more pressure than that, then Olive operates like a growing number of modern companies: short term profits are more important than long-term customer satisfaction.
In the meantime, I will stick with companies like Shunyata, Audio Research, Bryston, Thiel, Wilson, etc.
The fact that Mofimadness is left little choice but to post on a public forum speaks volumes. If Olive is a decent company, forwarding this thread to them ought to be all that is necessary to resolve mofimadness's myriad of documentable problems. If they require more pressure than that, then Olive operates like a growing number of modern companies: short term profits are more important than long-term customer satisfaction.
In the meantime, I will stick with companies like Shunyata, Audio Research, Bryston, Thiel, Wilson, etc.