AudioDesk Systeme Record Cleaner

No issues with mine but contact the U.S. distributor Robert Stein of the Cable Co.He will take care of it.

i have been in contact with the manufacturer in germany. reiner has been prompt in replying and very accommodating.
mine, upon initial power up, did not grab and spin the record. i sent it back directly to germany and he sent me a new unit. i received it before i actually shipped my old unit back. reiner sent me all kinds of fluid and replacement rollers to offset the hipping costs.
my canadian dealer was less than accommodating, so i dealt directly.

Thanks, I did contact the CableCo, that is where I purchased it and have been waiting to hear back from them for a while now, Will continue to leave messages/e-mails. I did e-mail Germany this past week and have not heard back yet. I am confident it will be fixed, I just have gotten so used to using it I feel a little lost without it.

It's a nice unit, been thinking about it myself having over 10,000 records. For price of nearly $4k the warranty should be near Bryston IMHO + repeated reliability issues from owners...