experiencing distorted playback with Benz Ruby 2


Hi everyone, this is my first post here, hoping that some of you awesome audiophiles might have some insight to help me out.

I just received a Benz Micro Ruby 2 (LOMC)cart that I purchased here on Audiogon. The seller seems reputable (300+transactions, great feedback, etc), and has told me that the cart sounded beautiful when he had it set up. So I am hoping it is somehow the setup I have.

During playback, pretty much everything is distorted, crackling, etc. It's horrible. Prior to this, I had a Grado Gold MM cart, and it sounded pretty darn good. I changed over to the Ruby 2, and added a stepup transformer. The transformer is the only new part of the setup besides the Ruby 2. Here is what I have for gear:

Turntable is a VPI, essentially a HW 4...has had just about every upgrade available
Graham 2.2 tonearm
Bellari VP130 phono preamp
Bellari MT502 transformer (this is the new one, figured it made sense since I have the phono preamp already)
Amplifier is a Classe 75
All interconnects are decent quality.

I initially tried the cartridge without the transformer, basically to see how it sounded without it. I immediately noticed the distortion and chalked it up to a low-level signal coming from the new cart. Then I hooked up the transformer...much louder now, but the distortion is unbearable. It's not just an annoying thing that can be tweaked, it sounds horrible. I have played with the ground settings, A-B preference switch on the xformer, different tracking setting., etc.

Any ideas here? If I need to provide additional info, etc., just let me know. Thanks in advance!
sd02720
perhaps the next upgrade....the system can always sound better! That's what drives us. That, and maybe some level of insanity, as well
i have tracked all of the benz's i've had ( H20, rubyH, ruby3, ebony, LPS) at max or above max recommended tracking force, typically around 2.5gms.
you will find the soundstage huge and deep defined bass if you track heavier.