experiencing distorted playback with Benz Ruby 2


Hi everyone, this is my first post here, hoping that some of you awesome audiophiles might have some insight to help me out.

I just received a Benz Micro Ruby 2 (LOMC)cart that I purchased here on Audiogon. The seller seems reputable (300+transactions, great feedback, etc), and has told me that the cart sounded beautiful when he had it set up. So I am hoping it is somehow the setup I have.

During playback, pretty much everything is distorted, crackling, etc. It's horrible. Prior to this, I had a Grado Gold MM cart, and it sounded pretty darn good. I changed over to the Ruby 2, and added a stepup transformer. The transformer is the only new part of the setup besides the Ruby 2. Here is what I have for gear:

Turntable is a VPI, essentially a HW 4...has had just about every upgrade available
Graham 2.2 tonearm
Bellari VP130 phono preamp
Bellari MT502 transformer (this is the new one, figured it made sense since I have the phono preamp already)
Amplifier is a Classe 75
All interconnects are decent quality.

I initially tried the cartridge without the transformer, basically to see how it sounded without it. I immediately noticed the distortion and chalked it up to a low-level signal coming from the new cart. Then I hooked up the transformer...much louder now, but the distortion is unbearable. It's not just an annoying thing that can be tweaked, it sounds horrible. I have played with the ground settings, A-B preference switch on the xformer, different tracking setting., etc.

Any ideas here? If I need to provide additional info, etc., just let me know. Thanks in advance!
sd02720
Well, I'm glad you got everything sorted out. Now, all you need is a decent phono stage. :)
perhaps the next upgrade....the system can always sound better! That's what drives us. That, and maybe some level of insanity, as well
i have tracked all of the benz's i've had ( H20, rubyH, ruby3, ebony, LPS) at max or above max recommended tracking force, typically around 2.5gms.
you will find the soundstage huge and deep defined bass if you track heavier.