Simplifi Audio

Ragmsmd,

You won't loose your money. Paypal will see to that, just file a complaint and they will work out a refund for you. Tim means well, but he is tethered to a very small company that can't keep up with demand. As I mentioned to Foster9 in an earlier response " you are closer now to getting a Dual Core than if you pull out". I went through a similar thing waiting months for my Dual Core and almost gave up, but I'm glad I didn't.

I ordered a $500 power supply and have not received it after 7 months! All emails have been ignored. I'm working with PayPal to try to get a refund - they acknowledged that this is a 'problem' vender that has been suspended. DO NOT BUY FROM HIM!! No response to 5 emails and calls!

It took 3 months to get my Dspeaker 2.0 - and the communication then was also terrible, but at least I got it.

Just to back up the original poster on this - I also had a bad experience purchasing the Dual Core 2.0 from Simplifi Audio. Company states on its website that you can return the Dual Core within 20 days and get a 90% refund IIRC, and that they will refund your money within three weeks. I sent my Dual Core back as per the instructions and had to wait five months for the refund. Numerous calls went unanswered. When I did reach Mr. Ryan he would promise to refund the money within a few days, but it never happened. This occurred so many times I lost count. I often got the same excuses - he was attending a trade show, had to pay the fees, didn't have phone coverage, etc. etc. My friends told me I would never see the money. Finally I contacted a lawyer, and on that very day, by chance, I got my refund. Needless to say I will be avoiding Simplifi Audio.

btw, the reason I sent it back: I didn't like the sound of the Dual Core. It was too stereotypically "digital" and edgy. Mr. Ryan's suggestion was to purchase a separate power supply from him. I declined.

I know what you mean. Tim can be super helpful, & yet be a flake at other times. I will say this- getting rid of the supplied wall-wart & using a out-board DC power supply does wonders. I bought a linier 20 amp Astron for 130.00 & it powers 3 dual cores.